Customers
For pet owners who have an insurance policy with The Kennel Club Pet Insurance.
Log in to your account to:
- View your details
- Refer a friend
- View customer offers
- Download policy terms and conditions
Partners
For breeders or KC partners.
Log in to your account to:
- Activate 5 weeks free cover
- View performance reports and rewards statements
- Order stock and download online banners
- Manage your litter (breeders only)
- Access the Vet Academy CPD platform (vets only)
Other ways to contact us
If you have a question or require more information, you can contact our friendly, UK-based team.
New policies, cancellations and renewals
New policies
Renewals
Open hours
Monday to Friday: 9am to 6pm
Saturday and Sunday: Closed
Write to us
You can also write to us at the address below.
Agria
PO Box 506
Manchester
M28 8EN
For more information on how to make a complaint, click here
Should you prefer to contact us using the National Relay service, please dial 18002 before our full telephone number.
Log in to My Account
Log in to My Account to manage your policy, access your previous claims and update your details.
You can also access Kennel Club Insurance Rewards and start enjoying the benefits of being an Kennel Club Insurance customer!
All our policies come with free 24/7 access to The Agria Vet Guide app.
To speak with a vet, download the Agria Vet Guide app. It is available for you to download from your usual app store and can be used on any smartphone (Android or iPhone), and any other smart device such as an iPad or other tablets.
When setting up the app, please ensure you have your policy number to hand.
How to claim
On our claims page you’ll find:
- How to make a claim
- What information and proof you’ll need to give
- More information about claiming for different conditions and excess
